Customer Service Home > Customer Service Service Enquiry At KCG Housing, we take our customer queries very seriously and respond within 24 hours of receiving the request. You can write to us about your specific query and leave the rest to us. Name of the Service User Relationship Service UserFamily memberSponsor Service Type Care HomeMental HospitalSupported Living Property Name Little Heaton Care HomeAndrews Court Care HomeBranch Court Care HomeThe Hamiltons Care HomeMapleford Nursing HomeSquirrels Children’s Day Nursery, MiddletonSquirrels Children’s Day Nursery, LeighCheam House Supporting LivingKenbury House Supporting LivingBalance Care Supporting Living Query Type billingmaintenancehousekeepingmeals and hydrationmedicalfacilitiesActivitiesOthers